Duolingo

This Incident IQ app is designed to enable support workflows for districts that use Duolingo. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for Duolingo.

• Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
• Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
• Quick access to customer support via support widgets

Incident IQ is the leading school software platform purpose-built for K-12 workflows. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency, minimizes classroom disruptions, and creates safe, productive learning environments.