Did you know K-12 represents only a small portion of the Freshworks® customer base? At Incident IQ, our only focus is serving K-12 school districts.
Help Desk Ticketing for K-12
Workflow Management for K-12
Asset Management for K-12
Native MDM Integrations
Rapid Device Check-in/out
Native SIS Integrations
Onboarding Process Tailored for K-12
Customer Support from Former K-12 Professionals
Incident IQ is the leading school software platform purpose-built for K-12 workflows. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency, minimizes classroom disruptions, and creates safe, productive learning environments.
Incident IQ vs. Freshworks®
It’s time to leave Freshservice® by Freshworks® behind. Level-up workflows at your school district with the most comprehensive IT solution built for K-12.
Incident IQ vs. Freshworks®
Key Differentiators
Trusted by IT Professionals in Districts Across All 50 States
Built for K-12 Professionals by Former K-12 Professionals
Optimized for Cybersecurity
FERPA-compliant with multiple levels of firewall, geo-redundancy measures for data, and more.
Built for Speed and Efficiency
About 99% of our customers successfully go live with iiQ solutions in 60 days or less.
Designed to Protect and Mitigate Risk
Our solutions are developed to safeguard and future-proof your school district’s operations.
Hear from teams like yours
Districts of all sizes across all 50 states have made the switch to Incident IQ.
ASSET MANAGEMENT SOFTWARE
Click for sound
Deployment, collection, management, auditing, and more. iiQ Assets supports school districts with inventory management tools to maintain the technology that powers today’s classrooms.
HELP DESK SOFTWARE
Click for sound
Streamlined for teachers and students. iiQ Ticketing is the help desk ticketing solution built for K-12 IT teams to easily and intelligently manage hardware, software, and systems-related requests.