Incident IQ

Incident IQ brings work orders, preventative maintenance, and event prep into one coordinated system, so buildings stay safe, schedules stay predictable, and crews stay aligned on the work.

Trust a platform designed for campuses, shared spaces, and school-day realities, not office buildings and corporate workflows.

Run automatic conflict checks and generate pre-event task lists to keep rooms prepared and on time.

Support staffing, prioritization, and resource planning with consistent records and clearer visibility into what is happening across buildings.

Use iiQ Facilities and iiQ Events to manage work orders, preventive maintenance, and event support with clear ownership, aligned schedules, and fewer last-minute surprises.

Email, phone calls, and walk‑ups blur priorities and bury updates. Incident IQ turns every request into a trackable work order routed by location, category, or room, so crews start the day with a clear queue, and everyone can see status without tracking someone down.

When unplanned work spikes, preventive maintenance is the first thing to slip, and the cost shows up later. Schedule recurring PM tied to the right assets and rooms, see what’s due or overdue, and rebalance work before the week turns into triage.

When event prep lives in separate lists, details get missed, and pressure builds fast. Scheduling an event in iiQ Events can automatically trigger the right work orders — setup, custodial, AV, and grounds — with clear ownership and deadlines that stay visible as plans change.

Give crews a clear daily queue, supervisors a view of workload across buildings, and leaders the data to plan ahead, so everyone stays aligned without extra check-ins.

Turn requests, maintenance, and event prep into one coordinated plan so crews know what is next and leaders can see what is done.

Explore practical insights you can apply to strengthen preventive maintenance, improve work order consistency, and keep learning uninterrupted.

Incident IQ is the leading school software platform purpose-built for K-12 workflows. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency, minimizes classroom disruptions, and creates safe, productive learning environments.

“Incident IQ helped us create efficient workflows and communications with event requesters, saving over 500 hours a year.”
Dr. Brian Brown
CTO
Duncanville Independent School District, TX

Turn event requests into routed work orders with live updates so coordination does not depend on emails and memory.

“On my dashboard, I can see the work orders per building and per agent without having to do anything.”
Steve Phelps
Facilities Manager
Portage Public Schools, MI

See workload by building and technician in real time so you can balance capacity, spot bottlenecks, and stay ahead of backlogs.

“Incident IQ has made creating and assigning work orders easier and less time-intensive.”
Charlotte Barkouskie
Project Manager, Facility Ops & Services
Greenhill School, TX

Use consistent templates and smart routing so work orders move to the right queue fast and crews start sooner.

iiQ FOR FACILITIES TEAMS

Keep facilities work moving even when priorities collide

Trusted by 2,000+ school districts in all 50 states

WHY FACILITIES TEAMS CHOOSE INCIDENT IQ

Built to coordinate facilities work and school events without disruption

Proactive Facilities Management

Keep work moving even when other priorities stack up

CHALLENGE: FRAGMENTED PLANNING

CHALLENGE: UNPREDICTABLE CAPACITY

CHALLENGE: INCONSISTENT COORDINATION

IMPACT ON DISTRICT FACILITIES

When facilities work runs on Incident IQ, the impact adds up

800+
Weekly work orders coordinated
School districts coordinate more than 800 work orders each week in Incident IQ, using a single workflow to manage requests, approvals, and scheduling across facilities teams.

500+
Annual staff hours saved
District teams save more than 500 staff hours each year with Incident IQ by reducing manual follow-ups and repetitive coordination across facilities and operations workflows.

12,000
Events organized annually
School districts manage over 12,000 events each year in Incident IQ by centralizing schedules, approvals, and operational details in one platform.

BUILT FOR K-12 FACILITIES

The right view for every role

Strategies for smoother facilities operations

Frequently asked questions

Is iiQ Events a separate product, or is it included with iiQ Facilities (a CMMS for K‑12)?

iiQ Events is a complementary product that works alongside iiQ Facilities. You can use either product on its own, but many schools and districts use both to keep event scheduling and facilities work aligned.