# Incident IQ

Incident IQ brings work orders, preventative maintenance, and event prep into one coordinated system, so buildings stay safe, schedules stay predictable, and crews stay aligned on the work.

Trust a platform designed for campuses, shared spaces, and school-day realities, not office buildings and corporate workflows.

Run automatic conflict checks and generate pre-event task lists to keep rooms prepared and on time.

Support staffing, prioritization, and resource planning with consistent records and clearer visibility into what is happening across buildings.

Use iiQ Facilities and iiQ Events to manage work orders, preventive maintenance, and event support with clear ownership, aligned schedules, and fewer last-minute surprises.

Email, phone calls, and walk‑ups blur priorities and bury updates. Incident IQ turns every request into a trackable work order routed by location, category, or room, so crews start the day with a clear queue, and everyone can see status without tracking someone down.

When unplanned work spikes, preventive maintenance is the first thing to slip, and the cost shows up later. Schedule recurring PM tied to the right assets and rooms, see what’s due or overdue, and rebalance work before the week turns into triage.

When event prep lives in separate lists, details get missed, and pressure builds fast. Scheduling an event in iiQ Events can automatically trigger the right work orders — setup, custodial, AV, and grounds — with clear ownership and deadlines that stay visible as plans change.

Give crews a clear daily queue, supervisors a view of workload across buildings, and leaders the data to plan ahead, so everyone stays aligned without extra check-ins.

Turn requests, maintenance, and event prep into one coordinated plan so crews know what is next and leaders can see what is done.

Explore practical insights you can apply to strengthen preventive maintenance, improve work order consistency, and keep learning uninterrupted.

Incident IQ is the leading school software platform purpose-built for K-12 workflows. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency, minimizes classroom disruptions, and creates safe, productive learning environments.

> **“Incident IQ helped us create efficient workflows and communications with event requesters, saving over 500 hours a year.”**  
> Dr. Brian Brown  
> CTO  
> Duncanville Independent School District, TX

### Turn event requests into routed work orders with live updates so coordination does not depend on emails and memory.

> **“On my dashboard, I can see the work orders per building and per agent without having to do anything.”**  
> Steve Phelps  
> Facilities Manager  
> Portage Public Schools, MI

### See workload by building and technician in real time so you can balance capacity, spot bottlenecks, and stay ahead of backlogs.

> **“Incident IQ has made creating and assigning work orders easier and less time-intensive.”**  
> Charlotte Barkouskie  
> Project Manager, Facility Ops & Services  
> Greenhill School, TX

### Use consistent templates and smart routing so work orders move to the right queue fast and crews start sooner.

## iiQ FOR FACILITIES TEAMS

### Keep facilities work moving even when priorities collide

Trusted by 2,000+ school districts in all 50 states

## WHY FACILITIES TEAMS CHOOSE INCIDENT IQ

### Built to coordinate facilities work and school events without disruption

### Proactive Facilities Management

## Keep work moving even when other priorities stack up

### CHALLENGE: FRAGMENTED PLANNING

### CHALLENGE: UNPREDICTABLE CAPACITY

### CHALLENGE: INCONSISTENT COORDINATION

## IMPACT ON DISTRICT FACILITIES

### When facilities work runs on Incident IQ, the impact adds up

**800+**  
Weekly work orders coordinated  
School districts coordinate more than 800 work orders each week in Incident IQ, using a single workflow to manage requests, approvals, and scheduling across facilities teams.

**500+**  
Annual staff hours saved  
District teams save more than 500 staff hours each year with Incident IQ by reducing manual follow-ups and repetitive coordination across facilities and operations workflows.

**12,000**  
Events organized annually  
School districts manage over 12,000 events each year in Incident IQ by centralizing schedules, approvals, and operational details in one platform.

## BUILT FOR K-12 FACILITIES

### The right view for every role

## Strategies for smoother facilities operations

## Frequently asked questions

### Is iiQ Events a separate product, or is it included with iiQ Facilities (a CMMS for K‑12)?

iiQ Events is a complementary product that works alongside iiQ Facilities. You can use either product on its own, but many schools and districts use both to keep event scheduling and facilities work aligned.